AT MODERN HOMECARE LLC, YOUR PRIVACY IS IMPORTANT TO US. THIS PRIVACY POLICY EXPLAINS HOW WE COLLECT, USE, AND PROTECT YOUR PERSONAL INFORMATION. BY USING OUR WEBSITE, SERVICES, AND INTERACTING WITH US, YOU AGREE TO THE COLLECTION AND USE OF
INFORMATION AS DESCRIBED IN THIS POLICY.
1. Information We Collect
We collect information in various ways. This includes personal information such as your name, contact information, health information, and other personal details you provide when inquiring about or using our services. Additionally, we collect usage information through tools like cookies and analytics, which may include your IP address, browser type, and pages visited on our website.
2. How We Use Your Information
The information we collect is used for several purposes. We use it to provide home care services and offer personalized care. It also helps us communicate with you, respond to your inquiries, and offer updates related to our services. We may also use your information to improve our
website and services to better meet your needs, as well as for billing and payment processing purposes.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share it with
healthcare providers involved in your care to ensure coordinated services. We may also share
your information with service providers who assist in tasks like billing or website maintenance.
In certain situations, such as when required by law or to protect our rights and safety, we may disclose your information to comply with legal requirements. We may use and disclose your protected health information to others involved in your care, such as your attending physician and other health care professionals who have agreed to assist Modern Homecare LLCin coordinating care. Modern Homecare LLC, also may disclose your health care information to individuals outside of Modern Homecare LLC involved in your care including your primary
family caregiver, pharmacists, suppliers of medical equipment or other health care professionals.
4. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. While we implement strong security practices, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights
You have the right to access, correct, or delete your personal information. You also have the right to opt out of marketing communications. If applicable, you can withdraw your consent for the processing of your data at any time. To exercise your rights, please contact us at (281) 501-0350.
6. Emergencies
We may use and disclose your protected health information in emergency treatment situations.
7. Cookies and Tracking Technologies
We use cookies and similar technologies on our website to enhance user experience and gather data on website performance. You can control the use of cookies through your browser settings, though some features of the website may not function properly if you disable cookies.
8. Children’s Privacy
Our services are not directed to children under 18 years of age, and we do not knowingly collect personal information from children under this age.
9. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review the policy regularly for any updates.
10. Contact Us
If you have any questions or concerns regarding our privacy practices, please contact us at:
Modern Homecare LLC
10777 Westheimer Rd Suite 1100, Houston, TX 77042
Phone: (281) 501-0350
Modern Homecare LLC is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). We follow HIPAA guidelines to protect the privacy and security of your health information. This means that we ensure that any health-related data is used only for its intended purpose, such as delivering care, billing, and other necessary activities, and it will not be disclosed without your consent, except as required by law.